ARE BAD REVIEWS RUINING YOUR AIRBNB?
We Will Remove Your
Bad Airbnb Reviews!
✓ Trusted by Airbnb Superhosts worldwide!
✓ 100% Money Back Guarantee
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Reputation Management for Hosts is Our Specialty
Are you stressed over guests leaving bad Airbnb reviews, damaging your rating and your business?
Picture this. Your potential guests are finalizing their vacation plans, choosing between your home and your neighbor’s. After looking at pictures and amenities, they comb through your reviews to see if there are any red flags they should be concerned. Will they be impressed by what they see and book your property?
We all know negative reviews can lead to decrease in sales, customer trust and, ultimately, the profitability of your Airbnb, but how bad does it really get? A study by BrightLocal found that 94% of the consumers reported avoiding a business based on a concerning negative review. Moreover, 57% of consumers will only use a business if it has a four or more star ratings; but we all know on Airbnb, it’s really 5-stars ⭐️⭐️⭐️⭐️⭐️ or they'll move onto another property instead!
As hosts, we get it! You got into short-term rentals to create memories, not conflict; but sometimes even seasoned hosts with top-notch amenities and great hospitality will receive less-than-ideal guest ratings. It doesn’t seem fair, right? While legitimate feedback is valuable and helps hosts improve their services, amenities and experience for guests, bad and ignorant guests shouldn’t be allowed to permanently stain your reputation and set back your business, especially over something that could’ve been easily resolved during their stay.
Unfortunately, when it comes to feedback disputes, it’s well known that Airbnb will usually side with guests. For many hosts, after documenting all of the guest created issues and pleading your case, Airbnb still won’t budge or remove that negative review. Now, instead of being an attentive host to your current guests, you’re forced to scour the web looking for help and tactics on how to get this negative review removed, and usually end up just hitting the wall over and over and over...
Good news though, you just found THE BEST and most reliable solution trusted by Superhosts worldwide to help you manage your Airbnb reputation and get rid of bad and damaging reviews.
EraseReviews is YOUR solution for Airbnb Reputation Management
We Work Directly With Airbnb To Remove Wrongful & Negative Reviews
If there’s a mistake or questionable intent on your negative review, it’s most likely we can have it removed. We are experts at Airbnb Review Guidelines and have successfully represented numerous hosts with unjust reviews. Entrust EraseReviews to work with Airbnb Support (as if it were our own negative review) so you can remain focused on your current guests and the future of your business.
100% Risk-Free Money Back Guarantee, No Questions Asked!
To ensure your satisfaction, if we cannot remove a specific review from your listing, we will fully refund you your money. It's that simple!
It usually takes us about 24-48 hours from receiving your payment to get the dispute started and have your reviews fully removed from Airbnb platform... for good!
How Can We Help You?
Reputation Management
You didn't get into this business just to have to deal with all this stress. Let us handle your unfair Airbnb reviews for you while you spend your time growing your business and clientele.
Time Management
Instead of spending precious time with Airbnb fighting your unfair review, invest that time in your current guests and your future 5-star reviews.
Stress Management
Sleep better at night knowing unjust negative reviews CAN be removed and they won't hurt your future business.
Customer Testimonials
Frequently Asked
Questions
And Answers
We have answers! (well… most of the time.)
Our Customer Success team currently works with the Airbnb Support to assess and re-evalute your unfair negative reviews. Most reviews are completed within 24-48 hours.
Other OTA platforms will be coming soon! Send us a message to be notified when they become available.
Our trained Customer Success team identifies the kinks in your unjust negative reviews and we work directly with Airbnb Superhost Support to negotiate their removal.
You sure can, but EraseReviews can do it faster and better!
Any host can contact Airbnb Support to discuss the removal of a negative review but like your laundry and turnovers, it can be a tedious process that takes you away from growing your business. The longer your bad review is broadcasting on Airbnb, the lower you will be in the search results; not to mention you are losing potential revenue and turning away potential guests.
Not to mention most hosts have reported to us that even after 7-8 phone calls and emails to Airbnb and pleading their case they were still unable to get anything done about the reviews.
Would you rather spend hours and hours of your precious time fighting a negative review, or spend that time fixing the issues that were brought up in the review and working on making your current guests happy, guaranteeing more 5-star reviews in the future instead?
Not all, but most, yes!
Reviews play a crucial part in shaping consumer decisions, building trust, and providing businesses with valuable feedback. As hosts, we do appreciate guests providing honest reviews so that we can improve our hospitality. As travelers, we want other guests to provide candid reviews so that bad hosts and repeat offenders are removed from the online platforms.
However, we are seeing a new wave of guests who are purposely posting unjust negative reviews to solicit discounts and refunds. These reviews aren’t justifed because the guests don’t try to resolve the issues with the hosts, but instead, complain after the trip ends when partial or full refunds become the only option.
If you are genuinely trying to provide the best experience for your guests, but have experienced unfair treatment from Airbnb and these types of guests, EraseReviews will help you quickly remove these blemishes from your rating so that you can focus on growing your business instead.
We’ve been there and it sucks! We know it’s frustrating to go back and forth with multiple Support team members only to have your dispute go in favor of bad guests. We’ve even heard of hosts doing up to 50 follow-up calls over months to try to get Airbnb to remove an unjust review. 💀
There is a better way! Let EraseReviews be your trusted partner to help you deal with Airbnb Support. Our Customer Success team are experienced and diligent in dealing with Airbnb Support. We understand the policies and the key issues that will help get reviews removed.
If we can’t negotiate the removal of your unjust negative review, you don’t pay, it’s that easy!
